After posting about Google Australia the other day I decided to have another look at their open jobs for the Sydney Office. There is one aspect in which I was overly harsh and slightly regret. What Google Australia can do and can do well is supplement the timezone coverage for incident response across Google’s global network. If Google historically has done anything well its avoiding disruptions like the one that impact Chernobyl or more recently Optus. I mean, I believe there might be reasons Optus is uniquely impacted in the Australian telecommunications sector given its unique company structure and hiring, ut still Google as a company have avoided those problems largely due to their commitment to their version of operations they brand SRE, jobs they still hire for in Australia.
In my own current journey I’m grateful for the operators. The MRI operators, the medical nurses and receptionists, the radio technicians and surgeons… At this point of my journey its not the designers and inventors with the capacity to help save my life but the operators (those that show up daily to crank the gears to save us all).
So, whatever happens from here I’m glad to confirm the end of any ambition to work at Google (I mean they suceeded at that based on the way their product management team treated me during my internship)… I just wish I hadn’t struggled to try to understand WHY it happened for the past decade of my life (the majority of my career). I wonder if any of them will ever understand the suffering partially inflicted by their incompetence in that situation and by my inability to come to terms with the experience. It doesn’t matter now does it.
— LostLetterbox